Frequently Asked Questions

What kind of residents do you care for?

Paxton Hall currently offers care to a broad spectrum of elderly residents. We have places for able and competent individuals as well as individuals who suffer specific difficulties such as immobility, incontinence and confusion and illnesses including Parkinson’s, strokes and Alzheimer’s disease. This wide spectrum enables us to offer “a home for life”. It is our policy to care for our residents in the home through increasing frailty and we have the support of local Doctors and District Nurses to enable us to do so.

Can residents bring in their own possessions / furniture / pictures etc?

Where space allows, residents are always welcome to bring in any personal furniture and possessions including a favourite chair or a television for example. Residents are encouraged to personalise their rooms as much as they wish. Rooms are painted to their preference and our handymen are available to hang pictures, shelving etc.

What are the visiting times?

We run an open visiting policy and relatives and friends are welcome at any time.

What is the food like?

All food is freshly cooked on the premises and we offer a wide variety of nutritious meals and snacks. We try to cater for diverse preferences and tastes as well as specialised diets for diabetics or residents with swallowing difficulties.

Do you organise activities for the residents?

We have a designated Activities Co-Ordinator who organises entertainment, games, painting, outings, gardening and other physical activities as well as reminiscence therapy and the ever popular bingo. There is a well-stocked large print library as well as the services of a mobile library that visits regularly. There are modern televisions in all lounges.

Is there a garden and or outdoor facilities?

Paxton Hall is set in magnificent and spacious grounds laid mainly to lawn with trees and flower beds. Residents are able to walk in the garden and or sit and relax under the shade of a tree. The garden is walled and set well back from the main road.

Are your staff trained?

We are committed to the principle of staff development and there is therefore an ongoing staff training programme. We also have a dedicated training suite within the home.

We have a loyal and mature staff group and our levels of staffing comply with, and in some cases exceed, registration requirements. Staff turnover is minimal compared to the norm for the care sector as a whole.

What is the fee structure?

Fees quoted are all inclusive depending on the type of room. In addition, residents pay for their own personal expenditures such as hairdressing, chiropody, newspapers, tobacco and alcohol. Should you require any further information or have any queries please feel free to call and speak to either the Manager or the Administrator.