Just like to say how fantastic you have all been through these tough times. Couldn’t have asked for a safer place for mum to be

Son – 29 April 2021

I would like to take this opportunity to thank you for all your help in getting mum sorted and safe so quickly. The care you provide is second to none and myself and all the family are so very relieved.

Daughter of resident – 7 January 2021

I think Paxton Hall have been extremely competent and focused in keeping their residents safe and have done a really good job in adhering to guidelines and supporting residents and families alike in these difficult times.

Comment from survey of relatives – Nov 2020

We have the utmost respect for all at Paxton Hall. There have been some real horror stories globally [regarding the coronavirus pandemic] yet through it all you have done your best for all at the home. Your update below just demonstrates the thoroughness to which you go. Thank you thank you thank you

19 June 2020

Thanks again to all the staff for the amazing love and care given to John during his stay with you and for always making us feel so welcome. Love to you all

12 June 2020

Mum has been at Paxton Hall since August 2019 and has settled extremely well. My brother and I are very happy with how things are. All the staff have been so welcoming to both her and to us. The fact that we can visit at any time is great, and we do drop in at any time. It has made this difficult time so much easier for us but, more especially, for Mum.

Son, October 2019

To all the staff,

Thank you for being so kind, helpful and welcoming to me, and my family during my stay here [Paxton Hall] – I have been cared for very well.

Respite (short-term) resident – 2 Jan 2019

I would like to say a Big Thank You to you all at Paxton Hall for the kindness and care you have given [to my sister] while she was in your care! Thank you.

Sister, October 2018

From the moment I walked in, I knew this was the right place [for my mother]. The staff are all caring, friendly, respectful of the residents and aware of their individual needs, patient and always keeping the resident’s company. I think care would be the word I would use to describe Paxton Hall.

Thank you, I have had a lovely two weeks with you. I have really enjoyed myself.

Respite care resident.