From the moment I walked in, I knew this was the right place [for my mother]. The staff are all caring, friendly, respectful of the residents and aware of their individual needs, patient and always keeping the resident’s company. I think care would be the word I would use to describe Paxton Hall. …
Thank you, I have had a lovely two weeks with you. I have really enjoyed myself.
Mere words cannot express how much we appreciate the love and care you showed our Mum over the four years with you.
“Thank you” for all you did for my Mum in her short stay she had with you. I think Paxton Hall is a very special place, all staff are so kind and thoughtful, and nothing is too much trouble for them. The days leading up to her passing away [as a family] we were treated so kindly by everyone there.
We cannot stress how much we appreciate the wonderful care and love everyone at Paxton Hall gave our Mum. All the care staff, managers and housekeeping staff will always be in our thoughts – you should all be so very proud of yourselves.